Shipping Policy

Basic free shipping

Boulies provides basic free shipping on all orders, and no minimum purchase is necessary. Under normal circumstances, please allow for up to 1 working day for your order to be processed and 3-10 working days for your package to be fulfilled and delivered, depending on your country.

Expedited shipping

We also provide Expedited Shipping option in case you want to receive your chair sooner, Expedited Shipping fees will be calculated on checkout at our shopping cart page, depending on your location.

Shipping region

Boulies's warehouse is located in the Germany, has the capacity to ship orders to most countries of EU. We are not able to offer shipping to any PO Boxes or APO addresses unless it is linked to a street address, because the Ground service we offer does require a street address to be provided.

Tracking

Once your tracking number has been generated, we will send a email to you, it also will be posted under the order information when you log into your account on our website. Please check the Your Order >View Detail tab to obtain all of your order and tracking information so you can be aware of when to anticipate delivery.

Shipping damage

Boulies ships all chairs in unopened boxes that come direct from our manufacturer so customers will receive their chairs in pristine condition. If you should receive a product that has been damaged while in transit please reach out to us at Contact Us page or drop us an email at support@boulies.com and we will certainly be able to address your concerns.